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Support

Frequently Asked Questions

Orders & Shipping

When will my order ship?

How long does shipping take?

Do you ship internationally?

How can I track my order?

Can I change or cancel my order?

What happens if I enter the wrong shipping address?

What if my package is lost?

What if my shipment is delayed?

Returns & Refunds

Can I return my order?

Can I get a refund?

What if my order arrives damaged, defective, or incorrect?

What information do I need to submit a claim?

What products are non-returnable?

Subscriptions

What is Subscribe & Save?

Can I change my subscription frequency?

Can I skip a shipment?

Can I pause or cancel my subscription?

Will I receive a reminder before my subscription renews?

Account

How do I create an account?

I forgot my password. What should I do?

Can I update my account information?

Where can I view my order history?

Products

Where can I find ingredient information?

Can I take multiple MyLife Wellness products together?

Are your products safe during pregnancy or while breastfeeding?

How should I store my products?

Do your products expire?

Where are your products manufactured?

Alive

What is Alive?

How do I prepare Alive?

How many servings are included?

Does Alive contain caffeine?

Does Alive contain collagen?

Amaze

What is Amaze?

How do I take Amaze?

How many servings are in a container?

Drive

What is Drive?

When should I take Drive?

Does Drive contain caffeine?

Dream

What is Dream?

When should I take Dream?

Amplify

What is Amplify?

When should I use Amplify?

Can I use Amplify with Infuse?

Is Amplify suitable for all skin types?

Infuse

What is Infuse?

When should I use Infuse?

Can I use Infuse during the day?

Glow

What is Glow?

How do I apply Glow?

Why do I see a white residue?

Can I wear makeup over Glow?

Radiance Protocol

What products are included in the Radiance Protocol?

In what order should I use the products?

Can I use Amplify and Infuse together?

Why does Glow leave a white residue?

Can I wear makeup over Glow?

Contact

How do I contact customer support?

General

How can I stay updated on new products and promotions?

Disclaimer

Are these products intended to diagnose, treat, cure, or prevent disease?

Should I consult my healthcare provider before using dietary supplements?